Sreedhareeyam Ayurveda Eye Hospital & Research Centre

Sreedhareeyam Ayurveda Eye Hospital & Research Centre

Project Title:

Technical Consultancy Support for NABH Accreditation for Sreedhareeyam Ayurveda Eye Hospital & Research Centre, Ernakulum District, Kerala

Client / Project Background:

Sreedhareeyam Ayurvedic Eye Hospital and Research Centre is 300 bedded Ayurveda eye hospital with 25 doctors and 75 paramedical staff with a traditional of Ayurveda ophthalmology practice backed by over an hundred years of traditional practice. Treatment is offered for conditions like Diabetic Retinopathy, Retinitis Pigmentosa, Macular Degeneration, Glaucoma and a plethora of other diseases. Sreedharaeeyam attracts patients from not only different parts of India and foreign countries. Sreedhareeyam has established speciality eye hospitals in PPP with Government of Chhattisgarh in Raipur and in with collaboration with National Institute of Ayurveda in Jaipur. Sreedhareeyam is recognised and funded by the Department of Ayush, Government of India as a Centre of Excellence in Ayurveda Ophthalmology.

Isos Services

Isos Consultancy supported Sreedhareeyam Eye Hospital & Research Centre, an Ayurvedic hospital, in the NABH accreditation process. The scope of work included:

  • Self-assessment against NABH Accreditation Standards, Gap Analysis Report and Action Planning
  • Standardization and Documentation of Clinical, Administrative and Support Systems and Processes
  • Implementation Support, Internal Audits and Development of overall QMS Structure.

Key Challenges / Innovations

  • Sreedhareeyam is the first speciality Ayurveda / eye hospital which has under gone NABH accreditation till date.
  • To bring a breakthrough improvements and enhancements in the customs and traditional methods followed over centuries
  • To deal with and handle the peak traffic of paediatric patients during summer vocations.
  • New challenges appeared along the road of Quality management that is patient safety. This must be an active process and so policies had to be created. We were forced to set in place processes and procedures that would more clearly guide the role of each staff member to reach this new goal
  • Physicians were not used to working under the guide of specific hospital protocols. Getting them to understand how important it is for their patients – and for themselves – to document their findings and recommendations was another major challenge.